Renewable AppleCare+ Coverage for Mac Now Available in Australia, Canada, France, Germany, Italy, Japan, Spain, and the UK

Apple this week expanded the option to extend an expiring AppleCare+ plan to additional countries, including France, Italy, and Spain. In addition, Apple has also expanded the Mac coverage renewal option to all countries where extended ‌AppleCare‌+ coverage is offered: Australia, Canada, France, Germany, Italy, Japan, Spain, the United Kingdom, and the United States.



Prior to now, extended ‌AppleCare‌+ coverage options for iPhone, iPad, and Apple Watch were limited to the U.S., UK, Australia, Canada, Germany, and Japan, and the Mac-specific option was only available in the United States. The changes were highlighted in an updated version of Apple’s ‌AppleCare‌+ support document.

In all eligible countries, if you paid upfront for an ‌AppleCare‌+ plan for ‌iPhone‌, ‌iPad‌, or Apple Watch, you may be eligible to purchase new coverage that renews monthly.

If you paid upfront for an ‌AppleCare‌+ plan for Mac, Apple may give you the option to purchase new coverage that renews on an annual basis.

Apple says that new coverage must be purchased within 30 days of when the original coverage ends, and customers can find out if they’re eligible for extended coverage by going to mysupport.apple.com and following the on-screen instructions. The new coverage plan will automatically renew until it is cancelled.

Except in places where local law requires it, Apple will not provide notifications that an ‌AppleCare‌+ plan is about to expire so customers must check themselves.

Apple also has a separate renewal plan for customers in China, who can pay annually for continued ‌AppleCare‌+ coverage once their original plans expire.

‌AppleCare‌+ provides device coverage for after the initial warranty period, plus it covers two incidents of accidental damage every 12 months, with customers paying a small deductible for repairs or replacements.

This article, “Renewable AppleCare+ Coverage for Mac Now Available in Australia, Canada, France, Germany, Italy, Japan, Spain, and the UK” first appeared on MacRumors.com

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Apple this week expanded the option to extend an expiring AppleCare+ plan to additional countries, including France, Italy, and Spain. In addition, Apple has also expanded the Mac coverage renewal option to all countries where extended ‌AppleCare‌+ coverage is offered: Australia, Canada, France, Germany, Italy, Japan, Spain, the United Kingdom, and the United States.


Prior to now, extended ‌AppleCare‌+ coverage options for iPhone, iPad, and Apple Watch were limited to the U.S., UK, Australia, Canada, Germany, and Japan, and the Mac-specific option was only available in the United States. The changes were highlighted in an updated version of Apple's ‌AppleCare‌+ support document.

In all eligible countries, if you paid upfront for an ‌AppleCare‌+ plan for ‌iPhone‌, ‌iPad‌, or Apple Watch, you may be eligible to purchase new coverage that renews monthly.

If you paid upfront for an ‌AppleCare‌+ plan for Mac, Apple may give you the option to purchase new coverage that renews on an annual basis.

Apple says that new coverage must be purchased within 30 days of when the original coverage ends, and customers can find out if they're eligible for extended coverage by going to mysupport.apple.com and following the on-screen instructions. The new coverage plan will automatically renew until it is cancelled.

Except in places where local law requires it, Apple will not provide notifications that an ‌AppleCare‌+ plan is about to expire so customers must check themselves.

Apple also has a separate renewal plan for customers in China, who can pay annually for continued ‌AppleCare‌+ coverage once their original plans expire.

‌AppleCare‌+ provides device coverage for after the initial warranty period, plus it covers two incidents of accidental damage every 12 months, with customers paying a small deductible for repairs or replacements.
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AppleCare+ With Theft and Loss Coverage Expands to the United Kingdom and Australia

Apple has expanded AppleCare+ with Theft and Loss coverage, which includes up to two incidents of theft or loss of an iPhone, to the United Kingdom and Australia.



Offered as an additional plan to customers in the United States, Japan, Germany, and now also the United Kingdom and Australia, ‌AppleCare‌+ with Theft and Loss coverage can help customers who unfortunately have had their devices stolen or lost get a replacement without having to pay the full cost of a new device. The plan requires customers to have to Find My ‌iPhone‌ enabled on their device when it was lost or stolen.

In the United Kingdom, ‌AppleCare‌+ with Theft and Loss coverage will cost £11.99 a month or £239 per year, with an additional excess fee of £109 to replace an ‌iPhone‌. In Australia, ‌AppleCare‌+ with Theft and Loss costs $15.99 per month or $319 per year, with an additional $229 for specific incidents of theft or loss.

‌AppleCare‌+ with Theft and Loss is offered alongside the standard ‌AppleCare‌+ package, which lacks coverage for theft and loss incidents.

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Apple has expanded AppleCare+ with Theft and Loss coverage, which includes up to two incidents of theft or loss of an iPhone, to the United Kingdom and Australia.


Offered as an additional plan to customers in the United States, Japan, Germany, and now also the United Kingdom and Australia, ‌AppleCare‌+ with Theft and Loss coverage can help customers who unfortunately have had their devices stolen or lost get a replacement without having to pay the full cost of a new device. The plan requires customers to have to Find My ‌iPhone‌ enabled on their device when it was lost or stolen.



In the United Kingdom, ‌AppleCare‌+ with Theft and Loss coverage will cost £11.99 a month or £239 per year, with an additional excess fee of £109 to replace an ‌iPhone‌. In Australia, ‌AppleCare‌+ with Theft and Loss costs $15.99 per month or $319 per year, with an additional $229 for specific incidents of theft or loss.

‌AppleCare‌+ with Theft and Loss is offered alongside the standard ‌AppleCare‌+ package, which lacks coverage for theft and loss incidents.
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AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee

Apple today indicated that “back-glass only” damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.



Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.

In order to qualify for the $29 repair, the iPhone must be covered by AppleCare+ and have no additional damage beyond the damaged back glass that would prevent Apple from replacing the back glass, such as a bent or dented enclosure. However, if the iPhone has damage to both the screen and the back glass, but no additional damage, Apple or an Apple Authorized Service Provider can repair the device for a total of $58 in fees.

Back glass repairs at the reduced rate are not available on models older than the iPhone 12, according to Apple. More details are available on the iPhone Repair and Service website and in the newly updated AppleCare+ terms and conditions.

Related Roundups: iPhone 12, iPhone 12 Pro, iPhone 13
Related Forum: iPhone

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Apple today indicated that "back-glass only" damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.


Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.

In order to qualify for the $29 repair, the iPhone must be covered by AppleCare+ and have no additional damage beyond the damaged back glass that would prevent Apple from replacing the back glass, such as a bent or dented enclosure. However, if the iPhone has damage to both the screen and the back glass, but no additional damage, Apple or an Apple Authorized Service Provider can repair the device for a total of $58 in fees.

Back glass repairs at the reduced rate are not available on models older than the iPhone 12, according to Apple. More details are available on the iPhone Repair and Service website and in the newly updated AppleCare+ terms and conditions.
Related Roundups: iPhone 12, iPhone 12 Pro, iPhone 13
Related Forum: iPhone

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Apple Lowers Prices of AppleCare+ Plans for M1 MacBook Air and MacBook Pro

Apple today lowered the prices of AppleCare+ plans for MacBook Air and 13-inch MacBook Pro models equipped with the M1 chip. Coverage offered by the plans, as well as accidental damage fees, appear to remain unchanged.



In the United States, AppleCare+ for the MacBook Air now costs $199, down from $249. The new price applies to both M1 and Intel-based MacBook Air models, although Apple no longer sells the Intel-based model directly.

For the 13-inch MacBook Pro, Apple has split AppleCare+ into two separate plans for the M1 and Intel-based models, with pricing for the M1 model lowered to $249, down from $269. Notably, the price of AppleCare+ for the Intel-based 13-inch MacBook Pro remains $269, so customers opting for the Apple silicon model now receive a slight discount.

The new lower prices are also available in other countries we’ve checked, such as Canada, with discounts varying based on the local currency.

Customers who recently purchased AppleCare+ for one of the affected MacBook models can contact Apple Support for assistance with cancelling their current AppleCare+ plan and purchasing a new one at the lower price, according to information obtained by MacRumors, but Apple did not provide a cutoff date for eligibility.

AppleCare+ for Mac provides up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage. AppleCare+ also provides 24/7 priority access to Apple’s technical support representatives by online chat or phone.

Related Roundups: MacBook Air, MacBook Pro 13″
Related Forums: MacBook Air, MacBook Pro

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Apple today lowered the prices of AppleCare+ plans for MacBook Air and 13-inch MacBook Pro models equipped with the M1 chip. Coverage offered by the plans, as well as accidental damage fees, appear to remain unchanged.


In the United States, AppleCare+ for the MacBook Air now costs $199, down from $249. The new price applies to both M1 and Intel-based MacBook Air models, although Apple no longer sells the Intel-based model directly.

For the 13-inch MacBook Pro, Apple has split AppleCare+ into two separate plans for the M1 and Intel-based models, with pricing for the M1 model lowered to $249, down from $269. Notably, the price of AppleCare+ for the Intel-based 13-inch MacBook Pro remains $269, so customers opting for the Apple silicon model now receive a slight discount.

The new lower prices are also available in other countries we've checked, such as Canada, with discounts varying based on the local currency.

Customers who recently purchased AppleCare+ for one of the affected MacBook models can contact Apple Support for assistance with cancelling their current AppleCare+ plan and purchasing a new one at the lower price, according to information obtained by MacRumors, but Apple did not provide a cutoff date for eligibility.

AppleCare+ for Mac provides up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage. AppleCare+ also provides 24/7 priority access to Apple's technical support representatives by online chat or phone.
Related Roundups: MacBook Air, MacBook Pro 13"
Related Forums: MacBook Air, MacBook Pro

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Apple Extends Standard AppleCare Plans for Apple TV From Two Years to Three

Apple today emailed customers who have purchased a standard AppleCare plan for their Apple TV devices to let them know that coverage has been extended from two years to three years.


Customers who purchased ‌AppleCare‌ for the ‌Apple TV‌ will be now receiving a total of three years of coverage based on the date that they original bought the plan. ‌AppleCare‌ for ‌Apple TV‌ end dates will be automatically adjusted.

In the emails, Apple does not specify why it is extending the ‌Apple TV‌ ‌AppleCare‌ plans, but it is likely because of the transition to ‌AppleCare‌+ for ‌Apple TV‌, which Apple made available alongside the launch of the second-generation ‌Apple TV‌ 4K.


‌AppleCare‌+ for ‌Apple TV‌ provides three years of protection along with coverage for two incidents of accidental damage. The existing ‌AppleCare‌ plans that are being extended do not include accidental damage coverage.

‌AppleCare‌+ for ‌Apple TV‌ is priced at $29, with a monthly purchase option also available.

(Thanks, Mark and Ryan!)

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Apple today emailed customers who have purchased a standard AppleCare plan for their Apple TV devices to let them know that coverage has been extended from two years to three years.


Customers who purchased ‌AppleCare‌ for the ‌Apple TV‌ will be now receiving a total of three years of coverage based on the date that they original bought the plan. ‌AppleCare‌ for ‌Apple TV‌ end dates will be automatically adjusted.

In the emails, Apple does not specify why it is extending the ‌Apple TV‌ ‌AppleCare‌ plans, but it is likely because of the transition to ‌AppleCare‌+ for ‌Apple TV‌, which Apple made available alongside the launch of the second-generation ‌Apple TV‌ 4K.


‌AppleCare‌+ for ‌Apple TV‌ provides three years of protection along with coverage for two incidents of accidental damage. The existing ‌AppleCare‌ plans that are being extended do not include accidental damage coverage.

‌AppleCare‌+ for ‌Apple TV‌ is priced at $29, with a monthly purchase option also available.

(Thanks, Mark and Ryan!)
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AppleCare+ Coverage for Mac Can Now Be Extended Beyond Three Years

In addition to making AppleCare+ available for the Apple TV for the first time, Apple is now allowing AppleCare+ coverage for Macs to be extended indefinitely in the United States, according to an updated support document.


After paying upfront for an AppleCare+ plan for a Mac, the initial coverage period remains three years, but customers now have the option to purchase additional coverage that automatically renews annually until canceled. The new coverage must be purchased within 30 days of the end date of the original coverage, according to Apple.

Previously, there was no way to extend AppleCare+ coverage for a Mac once the initial three-year coverage window elapsed.

AppleCare+ for Mac provides up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage. Customers with an active AppleCare+ plan also have 24/7 priority access to Apple’s technical support representatives by online chat or phone.

AppleCare+ coverage for Mac remains capped at three years outside of the United States.

(Thanks, Elijah!)

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In addition to making AppleCare+ available for the Apple TV for the first time, Apple is now allowing AppleCare+ coverage for Macs to be extended indefinitely in the United States, according to an updated support document.


After paying upfront for an AppleCare+ plan for a Mac, the initial coverage period remains three years, but customers now have the option to purchase additional coverage that automatically renews annually until canceled. The new coverage must be purchased within 30 days of the end date of the original coverage, according to Apple.

Previously, there was no way to extend AppleCare+ coverage for a Mac once the initial three-year coverage window elapsed.

AppleCare+ for Mac provides up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage. Customers with an active AppleCare+ plan also have 24/7 priority access to Apple's technical support representatives by online chat or phone.

AppleCare+ coverage for Mac remains capped at three years outside of the United States.

(Thanks, Elijah!)
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AppleCare+ for Apple TV Now Available for the First Time

Following the launch of an updated and more powerful Apple TV 4K with an A12 Bionic chip, Apple today introduced AppleCare+ for ‌Apple TV‌ for the first time, offering customers extended coverage for their ‌Apple TV‌.


For the first time, customers can now purchase extended coverage with ‌AppleCare‌+ for their ‌Apple TV‌. With extended coverage, customers receive three extra years of protection from the ‌AppleCare‌+ purchase date and two additional incidents of accidental damage. Previously, Apple only offered standard ‌AppleCare‌, which offers two years of coverage and no accidental damage.

For both the new generation ‌Apple TV‌ 4K and the older ‌Apple TV‌ HD, ‌AppleCare‌+ will cost an additional $29, or $4.83 per month for 6 months.

Related Roundups: Apple TV, tvOS 14
Buyer’s Guide: Apple TV (Caution)

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Following the launch of an updated and more powerful Apple TV 4K with an A12 Bionic chip, Apple today introduced AppleCare+ for ‌Apple TV‌ for the first time, offering customers extended coverage for their ‌Apple TV‌.


For the first time, customers can now purchase extended coverage with ‌AppleCare‌+ for their ‌Apple TV‌. With extended coverage, customers receive three extra years of protection from the ‌AppleCare‌+ purchase date and two additional incidents of accidental damage. Previously, Apple only offered standard ‌AppleCare‌, which offers two years of coverage and no accidental damage.

For both the new generation ‌Apple TV‌ 4K and the older ‌Apple TV‌ HD, ‌AppleCare‌+ will cost an additional $29, or $4.83 per month for 6 months.
Related Roundups: Apple TV, tvOS 14
Buyer's Guide: Apple TV (Caution)

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Class Action Lawsuit Over Apple Providing Refurbished Replacement Devices Proceeding to Trial in August

Initially filed in 2016, a class action lawsuit that accuses Apple of violating the Magnusson-Moss Warranty Act, Song-Beverly Consumer Warranty Act, and other U.S. laws by providing customers with refurbished replacement devices is set to proceed to trial August 16, according to a notice this week from law firm Hagens Berman Sobol Shapiro LLP.


Apple’s repair terms and conditions state that, when servicing a customer’s product, the company “may use parts or products that are new or refurbished and equivalent to new in performance and reliability.” Plaintiffs in the lawsuit, Maldonado v. Apple Inc., allege that refurbished or “remanufactured” devices are not “equivalent to new in performance and reliability” and thus are seeking monetary damages from Apple.

The class includes U.S. residents who purchased an AppleCare+ or AppleCare Protection Plan for an iPhone or iPad on or after July 20, 2012, either directly or through the iPhone Upgrade Program, and later received a “remanufactured” replacement device. Anyone who meets this description will automatically be included as part of the class, unless they opt out by May 3 to retain their right to sue Apple individually over the claims in the lawsuit.

Apple has denied any wrongdoing in this case, but if the court rules against Apple, class members may be entitled to an award of monetary damages. The exact payout, if any, would depend on how many class members submit a claim.

The case will be heard in the U.S. District Court for Northern California, and more details are available on the Replacement Device Lawsuit website.

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Initially filed in 2016, a class action lawsuit that accuses Apple of violating the Magnusson-Moss Warranty Act, Song-Beverly Consumer Warranty Act, and other U.S. laws by providing customers with refurbished replacement devices is set to proceed to trial August 16, according to a notice this week from law firm Hagens Berman Sobol Shapiro LLP.


Apple's repair terms and conditions state that, when servicing a customer's product, the company "may use parts or products that are new or refurbished and equivalent to new in performance and reliability." Plaintiffs in the lawsuit, Maldonado v. Apple Inc., allege that refurbished or "remanufactured" devices are not "equivalent to new in performance and reliability" and thus are seeking monetary damages from Apple.

The class includes U.S. residents who purchased an AppleCare+ or AppleCare Protection Plan for an iPhone or iPad on or after July 20, 2012, either directly or through the iPhone Upgrade Program, and later received a "remanufactured" replacement device. Anyone who meets this description will automatically be included as part of the class, unless they opt out by May 3 to retain their right to sue Apple individually over the claims in the lawsuit.

Apple has denied any wrongdoing in this case, but if the court rules against Apple, class members may be entitled to an award of monetary damages. The exact payout, if any, would depend on how many class members submit a claim.

The case will be heard in the U.S. District Court for Northern California, and more details are available on the Replacement Device Lawsuit website.
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Apple Ending ‘Joint Venture’ Program for Business Customers Next Month

Apple this week announced that its “Joint Venture” program will be ending on February 22, 2021. In an email, shared by MacRumors reader Ben, Apple said existing members will continue to have full access to the program through this date.


Launched in 2011, the Joint Venture program provided business customers who purchased a Mac, iPhone, or iPad with priority technical support, training on Apple products and services, and setup assistance for up to five Apple systems. The program had an annual fee that started at $499, and additional systems could be covered for $99 each.

Joint Venture essentially provided outsourced IT for small and medium-sized businesses that needed greater support and service than standard Genius Bar appointments and AppleCare telephone support. Fortunately, businesses can still receive priority technical support by purchasing AppleCare Help Desk Support, which provides two designated contacts with unlimited support incidents for Apple hardware and software for $499 per year.

Apple says existing Joint Venture customers will receive a prorated refund for any remaining portion of their membership.

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Apple this week announced that its "Joint Venture" program will be ending on February 22, 2021. In an email, shared by MacRumors reader Ben, Apple said existing members will continue to have full access to the program through this date.


Launched in 2011, the Joint Venture program provided business customers who purchased a Mac, iPhone, or iPad with priority technical support, training on Apple products and services, and setup assistance for up to five Apple systems. The program had an annual fee that started at $499, and additional systems could be covered for $99 each.

Joint Venture essentially provided outsourced IT for small and medium-sized businesses that needed greater support and service than standard Genius Bar appointments and AppleCare telephone support. Fortunately, businesses can still receive priority technical support by purchasing AppleCare Help Desk Support, which provides two designated contacts with unlimited support incidents for Apple hardware and software for $499 per year.

Apple says existing Joint Venture customers will receive a prorated refund for any remaining portion of their membership.
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AppleCare+ Coverage for AirPods Max Headphones Costs $59

Customers who order Apple’s newly announced $549 AirPods Max over-ear headphones can add AppleCare+ coverage for $59 when they buy through the Apple store.


Every ‌AirPods Max‌ comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary tech support, but additional ‌‌AppleCare‌‌+ coverage gets up to two years of tech support and accidental damage coverage for the over-ear headphones from the purchase date.

AppleCare+ for AirPods Max adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $29, plus applicable tax, and includes battery service coverage. In addition, customers get 24/7 priority access to Apple experts via chat or phone.

‌AirPods Max‌ come with an included Smart Case and Lightning to USB-C Cable, and the headphones are compatible with iPhone, iPad, iPod touch, Mac, Apple TV, and Apple Watch.

Related Roundup: AirPods Max

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Customers who order Apple's newly announced $549 AirPods Max over-ear headphones can add AppleCare+ coverage for $59 when they buy through the Apple store.


Every ‌AirPods Max‌ comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary tech support, but additional ‌‌AppleCare‌‌+ coverage gets up to two years of tech support and accidental damage coverage for the over-ear headphones from the purchase date.

AppleCare+ for AirPods Max adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $29, plus applicable tax, and includes battery service coverage. In addition, customers get 24/7 priority access to Apple experts via chat or phone.

‌AirPods Max‌ come with an included Smart Case and Lightning to USB-C Cable, and the headphones are compatible with iPhone, iPad, iPod touch, Mac, Apple TV, and Apple Watch.
Related Roundup: AirPods Max

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